Welcome to Canadian Job Bank’s Frequently Asked Page. Find answers to your questions regarding account registration, job search, resumé posting, job alert, newsletter, and other questions you have below:
Account management
- How do I open a free user account?
- To post a resumé on Canadian Job Bank web site, you need to have a user account.
- Please do as follows to sign up a free account:
- From Canadian Job Bank’s home page, click Jobseekers.
- On the Jobseekers’ page, click Sign Me Up at the bottom of the page.
- When the activation request appears, an email with activation instructions has been sent to your mail box.
- Check email and click the provided link to activate account.
I forgot my username and/or password, how do I retrieve it?
- From sign in page, click Forgotten Password?
- Fill in your registered email address and click Submit, you will receive an instruction email from us.
- Open our email and click on the link provided, you will get to your log in info page.
- You will see your username on the page. If you want to reset password, enter new password twice and click Save.
- When the successful notice appears, your password has been changed successfully. You will also receive a confirmation email from us with new log in info.
How do I change my password?
- Click My Profile under My Shortcuts on your homepage.
- Click Modify to change your password and click Save.
- When the successful confirmation screen appears, your password has been changed.
How do I edit my profile?
- To change your contact details such as name, address, and other information:
- Click My Profile under My Shortcuts on your homepage.
- Click Modify to change all pertinent information and click Save.
- When the successful confirmation screen appears, your password has been changed.
How do I change my login email/password?
- Click My Profile under My Shortcuts on your homepage.
- Click Modify to change your email or password and click Save.
- When the successful confirmation screen appears, your password has been changed.
Why can’t I find CanadianJobBank’s email which I am supposed to receive?
- First of all, make sure the email address you have provided us was correct.
- If your email service is a web based one (for example: Yahoo!Mail, Gmail etc.), please be sure to check the Bulk or Spam folder in email folder list.
- To prevent this problem in the future, please consider any of the following solutions:
- Add CanadianJobBank to your Address or Contacts:
- Yahoo!Mail: From your mail box, go to Addresses > Add Contact. On the next page, type CanadianJobBank in the Nickname field, and apply@canadianjobbank.info in the Email field, then click Save.
- Gmail: From your mail box, go to Contacts > Create Contact. On the next page, type CanadianJobBank in the Name field, and apply@canadianjobbank.info
- in the Primary Email field then click Save
- Notify CanadianJobBank email as NOT Bulk/Spam: When you find a CanadianJobBank email in Bulk/Spam folder, please open the email and click on Not Spam on the menu.
Job Search
- How do I search jobs on CanadianJobBank.info?
- Go to Search for Jobs box on the top of CanadianJobBank’s home page, type one or more keywords that you expect to see in your target jobs, then click the Search button or press Enter key.
- You can also select a relevant category to narrow down your search result.
- To view details of a job listed in search result, click on the job title.
How do I apply for a job posted on CanadianJobBank?
If you are interested in a job listing, you can click the job title to view job details. You can choose to apply online or apply manually.
To apply, you can choose one of two options:
- Click the Apply Online button or Apply by Email button
- Choose a resumé that you posted on CanadianJobBank. If you have one resumé only, it is chosen by default.
- Type your cover letter, tick the “Save this cover letter for later use” option if you wish.
- Click Apply at the bottom of the page. When the confirmation screen appears, your application has been sent to the job poster.
- To apply manually, please send an email to the job poster’s email address which is provided in job details. Specify the position you are applying in the Subject field and enclose your resumé and cover letter in attachement.
Can I view all jobs posted by a certain employer?
On a job detail page, click “View all jobs posted by this employer” to see all their listings. Alternatively, click their logo under Featured Employers to view all current vacancies.
Why are some companies featured on home page as Featured Employers?
These companies have high recruitment needs and pay to feature their logo on CanadianJobBank’s homepage to attract more applicants. You can apply to them even when there are no current openings.
I found some job listings which are no longer open, why are they still on CanadianJobBank?
- Usually a job listing on CanadianJobBank is valid for 30 days or more, unless the employer wishes to cancel it earlier. During the course, they might find some suitable candidate to fill the post.
- To avoid the mishap, you are advised to stay up-to-date with job openings. One good way is to sign up for our Job Alert .
Resumé Posting
Why should I post my resumé on CanadianJobBank?
CanadianJobBank features employers who prefer searching resumés over posting jobs. Posting your resumé enhances your chances of finding your dream job and saves time on job screening. Visit our Resource Center for resumé writing tips before you begin.
How do I post my resumé on CanadianJobBank?
Please follow the steps below to post your resumé on CanadianJobBank:
From CanadianJobBank home page, click Post new resumé on the main menu.
- Enter username/email address and password to sign in. If you haven’t registered a username and password yet, please click here to see how to get one. After successfully activating your new account, go back to first step.
- On the next page, click on Upload resumé. Copy your pre-typed resumé (in MS Word file, for example) and paste to the field. Click Done to finish. When the Thank you screen appears, your resumé has been sent.
How do I check if my resumé has been posted successfully and gone live?
- After submitting your resumé, you’ll receive a confirmation page. CanadianJobBank’s consultants will review your resumé within 24 hours. Approval or decline may occur without notice.
- You can always sign in the web site to view or check status of your resumé by following the steps below:
- From CanadianJobBank home page, Sign in with your username/email address and password.
- Go to My Resumés to view if it’s been added into your portfolio.
How do I upload photo to my resumé?
Uploading photo is optional when you post resumé. In case you post resumé without photo, you can always add photo at any time later on with the following instructions:
Go to My Career Center on the main menu and log in.
- In the My Resumé section, click the title of the resumé you want to add photo.
- On the resumé page, click Edit link next to Personal Information or Career Information.
- Scroll down to Upload picture for your resumé at the bottom and click Browse to browse and attach photo.
- Click Save button at the bottom to finish.
- Please notice that your photo will be screened and approved by CanadianJobBank consultants before it goes live. We only accept passport photo with optimal size and file size.
How do I modify or update my resumé?
- After posting your resumé on CanadianJobBank, you can always go to the web site to modify or update it no matter what status it is.
- Login to your homepage
- In the My Resumé section, click the title of the resumé you wish to modify.
- Click Save button to save your changes.
How do I delete my resumé?
- It’s advisable to keep your resumé in CanadianJobBank’s database even after securing a job. You can make it unsearchable while still keeping it on your homepage, ensuring it remains private.
- Login into Jobseeker page.
- Click My Resumé on the submenu to view your resumés.
- Click Delete on the right of the resumé title, then click OK to confirm deletion.
How do I make my resumé searchable or non searchable?
Please note that all resumes are searchable , so consider showing the resumé that best suits your current career target.
My Job Alert
Why should I set up My Job Alert?
- When time constraints limit your job search efforts, you might miss out on a great opportunity out there.
- My Job Alert on CanadianJobBank keeps you informed about new jobs right after they’re posted. Skip the job search and receive targeted job alerts in your inbox instantly. Click here to set up your alerts.
- How do I set up My Job Alert?
- Log in to your homepage
- In My Job Alert section, click Create New Job Alert.
- On the set up page, type the keyword(s) that may appear in your target job ads.
- Choose keyword match type in Job Must Match if you have more than one keyword.
- Choose location.
- To select target industries, hold down the Ctrl key and click on each industry of interest..
- Click Save at the bottom to finish.
How do I edit or remove my Job Alert?
Modify your Job Alert keywords and location on CanadianJobBank to receive more relevant results. You have the option to unsubscribe at any time.
Follow the instructions below to edit your Job Alert:
- Go to your homepage on the Jobseekers’ page.
- In My Job Alert section, click Manage My Job Alert.
- Click Edit on the right of the Job Alert you wish to edit.
- Modify keyword and location as you wish, then click Save to finish
